E-Loyalty is not all about Trust, Price also Matters: Extending expectation-confirmation theory in bookselling websites

Aikaterini C. Valvi, Douglas West

Research output: Contribution to journalArticlepeer-review

77 Citations (Scopus)
Original languageEnglish
Pages (from-to)99-123
Number of pages25
JournalJournal of Electronic Commerce Research
Volume14
Issue number1
Publication statusPublished - 2013

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