Provision of electronic assistive technology (EAT) in two regional health authorities

This paper reports the results of a study investigating the provision of EAT within a given geographical area [1,2], Provision is viewed from the agencies and from the users viewpoint. Questionnaires were sent to funding agencies (social services, education authorities and charities) requesting information on the equipment provided and factors such as eligibility criteria and the level of funding provided, Users were questioned on the range of equipment they have, funding sources. usage, maintenance and training and any problems obtaining the aid. Results showed that provision across the geographical area of interest was inconsistent. Differences in the range of equipment provided were dramatic and eligibility criteria, Funding limits and level of funding available varied from district to district. Users use a wide range of items, all of which are well used. Problems reported included funding issues, information availability, delays, maintenance/training and access. The paper highlights the effects this inconsistency can have on the user and emphasises the importance of interagency co-operation.